20 de outubro de 2020 , por
I am told that there is an in line device available which solves this problem as it appears the models of Samsung TV we have are not compatible with other versions of iplayer. I've never had a problem with BBC streaming quality over this time and my router is some questionable distance from the TV. The BBC needs to hold on to audience not alientate them and have stiven hard to make iPlayer easily available. Or give us a showstopping technical reason why it can't be done! Noblechairs Epic Series review: does it make a good office chair? Gtech Cordless Lawnmower 2.0 review: is it worth cutting the cord? The salesmans attitude was we would need to replace this in 3 years I we persited in out view that a Smart TV means access to iplayer via the same remote control. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Out of interest, the BBC iplayer has exactly the same issue. You can remove the continue watching progs on BBC Iplayer via a laptop only just realised recently after it kept trying to make me watch the same episode of Silent Witness again and again !!! How do I delete cookies in Chrome? The Big Tech Question delivers straight answers to the biggest questions in tech.
The distributors like Currys and John Lewis do not care about this reduction in functionality as they are the benficiary in new sales. How do I change the default browser on iOS 14? The rest of the BBC are not listening - I've spent hours contacting Complaints, the iPlayer team and TV Licensing - they all direct me to each other. I've taken this issue to the highest level with the BBC including a slot on the Radio 4 You and Yours consumer programme. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! In all this is a daft policy whoever is driving it and there should be more uproar. We purchased an item which has functioned well for 6 years in good faith that the functionality would remain the same and have no reason to think it will not continue. Another option for viewing BBC iPlayer on your TV is to use your tablet or smartphone. I am absolutely disgusted by the lack of responsibility taken on Samsung's part in this withdrawal of the IPlayer Service. Spent the evening trying the first 5 minutes of a load of programmes to see if i liked them. I then had to pay a vast fee to an electrician to resolve a cabling issue 2 years ago, having to seek my neighbour's permission to gain access from their garden to the back of my kitchen wall. Please also email Dan Taylor-Watt, head of iPlayer. They seem totally unconcerned and say the problem can be fixed by a dongle. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thank you. So absurd they don’t have any option for this. Surely Samsung can issue a firmware update to allow us to keep watching iPlayer on our TVs? I think we need it here in the UK. Under “History & Privacy” there is an option named “My Programmes”.
It is a 32inch Smart TV and cost £599. The BBC's iPlayer is a wonderful thing, but its power is wasted if you're watching it on a titchy PC screen. Why is my Thunderbolt dock not responding on my MacBook Pro? On 25th April 2011 we purchased a Samsung TV from John Lewis Partnership in Stafford. Thanks for raising this as I did a couple of weeks ago. Copyright © 2020. I think that the responsibility probably lies with the BBC not Samsung. The only reason for buying the SMART version was to view BBC i player. Click on the cog icon in the top right-hand corner. Photograph: Samuel Gibbs/The Guardian … I am seeking advice as to what this device is, where it can be bought, and how much it costs, advice of this nature would be of more help to us than starting of on a legal route whicih is unlikely to succeed or indeed solve our immediate problem which has to be done by Oct 17 2017. I would appreciate if you could investigate this sharp practice and advise us on our options. A quick, simple way to resume watching episodes and series you’ve been watching. I've requested this, but TV licencing appears to be a separate entity. Thank you for confirming that this is not a Samsung issue. Go to the last episode of the last series and scroll all the way to the end, say leave 15 seconds to play. continue watching list - how to delete unwanted programmes, Re: continue watching list - how to delete unwanted programmes.
Please contact BBC You and Yours (Radio 4). I will almost certainly never buy a Samsung product again based on the complete lack of care from the customer service team. Now they are stuck in my continue watching list and I cannot find out how to remove them from the "continue watching' list. Currently working for a technology company based in San Francisco, David has worked in IT for nearly 30 years. I found the easiest way is to search for the series, you want to delete.
While some tablets have HDMI-out meaning you can simply connect the cable and enjoy, most need adapters. I see the French have a law against deliverately making a product obsolete. Unlike, say, Netflix, your “watching” history on iPlayer only reflects programmes that you haven’t finished watching. I have the receipt. C'mon Samsung give is a firmware to allow tens of thousands if not a magnitude more people to keep watching iPlayer. How do I get Amazon Prime Day deals without paying for Prime? It is a 32inch Smart TV and cost £599. Totally agree that nowtv should offer an option to remove stuff from your continue watching list if you wish to get rid of it (even if you have to use an access pin to prevent other members of the family accidentally removing content off the list). They are taking no action against you. And why would I do that? Click on the “Menu” link in the top left-hand corner of the app screen. An Amazon Fire TV Stick should solve the problem, but these cost £40 why should we have to pay for this on top of the TV licence if the BBC chooses to stop supporting some devices with just six weeks notice? And if you’re using any other device – a smart TV or Fire TV stick, for example – there is no option available to you at all. iPlayer also works with Chromecast and the iPad app supports AirPlay via Apple TV. A TV licence rebate should be given to all affected. The only sort of work around is to go to the last episode of a particular show that you have been watching and fast forward it towards the end of the show until you get to the end of the credits to hopefully let the show drop off the list which is a bit hit & miss from my experience. A TV licence rebate should be given to all affected.
Did write to Now asking them to stop default me to "continue watching" but never got a reply. Can I watch Apple TV Plus without Apple TV? BBC are removing iplayer V2 from service, This has nothing to do with Samsung. I would just like to add my voice to the thread of disgruntled and disappointed people.
Learn how your comment data is processed. "My Watchlist"is fine, that has an edit button to use. Once it finishes, it assumes you have watched the entire series and removes it from your list. When we now access BBCi Player a caption comes up to say you will be removing the BBC player on 17th October. This is the same process as iOS but under “History and Privacy” just click on the heading labelled “Clear History”. You’ve watched something that you’re embarrassed about or you’re being bombarded with recommendations for In The Night Garden after you let your kids watch on your laptop. Either way, you’d like to clear your BBC iPlayer history. None of the answers given are satisfactory. Click the “Clear History” link to the right of it to remove all programmes from your viewing history. I have to support your position with regard to the withdrawal of BBC iplayer. Samsung customer service does not care. (MOD Edit: email address removed upon request.). Yeah it's so annoying not having an option to remove unwanted episodes on the Continue Watching section, where many customers have asked for the feature. My 32" Samsung TV has been working fabulously for 5/6 years and still looks sharp. It seems a cynical use of supplier power to force customers like us to go out and purchase a new television with no technical reason offered and no compensation towards a new Samsung TV. His PA's email address is *****. Say "Hello!" Now they want to destroy it. You do not have permission to remove this product association. Netgear Nighthawk M2 review: is this 4G router the best backup for your home broadband? This makes no sense from a customer retention view.
Beneath the details of each programme is a link named “Remove”, Click on this link to delete the programme from your viewing history, Click on the “Menu” link in the top left-hand corner of the app screen, Click on the cog icon in the top right-hand corner, Under “History & Privacy” there is an option named “My Programmes”, Click the “Clear History” link to the right of it to remove all programmes from your viewing history. My family consumes all TV content via the iPlayer, but iPlayer will no longer work on my Samsung TV from 17th October.
The only reason for buying the SMART version was to view BBC i player. How could we purchase a new Samsung TV with this experience of cavalier support. An Amazon Fire TV Stick should solve the problem, but these cost £40 why should we have to pay for this on top of the TV licence if the BBC chooses to stop supporting some devices with just six weeks notice? You can only clear specific programmes using the website too – the apps force you to download all of your viewing history. I have made numerous complaints to the BBC and so far have only been referred to other departments or sent stock replies. Sometimes, when somebody on the forum mentions that a particular TV show episode doesn't play, then now and again i will check it out to to see it works for me. Literally watch just a minute of a programee and it is locked into "continue watching" even though i may detest the programme. I hope everyone else can do the same. To now find out that IPlayer will no longer be available on my Smart TV? On-demand content is exempt, but you’d have to delete the BBC iPlayer app at the very least from a Fire TV box. Effectively this makes my television obsolete. Out of interest, the BBC iplayer has exactly the same issue.
So reluctantly I have just ordered a Sony after the Samsung I purchased failed to tune. If enough people complain, perhaps the BBC will do something about this issue. Moto 360 review: is this the best Wear OS watch yet? The Big Tech Question is a joint venture between, View bigtechquestion’s profile on Facebook, View @bigtechquestion’s profile on Twitter. Now they seem set to destroy this easy access. I too have a 6 year old TV which is now obsolete. I have report this to the Trading Standards as an abuse of supplier power. The problem with the above if it's not a movie, boxset or one off single show, then if the tv show is on catchup then next weeks show will be automatically added to the list again .
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